How to Identify and Avoid Fraud on WhatApp

WhatsApp has become an indispensable communication tool for billions worldwide. However, its popularity also attracts malicious actors who exploit vulnerabilities to commit fraud. This comprehensive guide equips you with the knowledge and strategies to identify and avoid these scams, ensuring your WhatsApp experience remains secure.

Key Takeaways

  1. WhatsApp is the leading mobile messaging app globally: With over 2 billion monthly active users, it surpasses WeChat and Facebook Messenger.
  2. It offers a cheap alternative to SMS: Especially for international and group messaging, WhatsApp saves users money compared to carrier-billed text messages.
  3. Beyond text, it supports multimedia and calls: Users can share images, videos, voice messages, and make voice and video calls.
  4. Facebook acquired WhatsApp in 2014: Despite having its own messaging app, Facebook saw the value in WhatsApp’s user base.
  5. Global usage has grown significantly: The number of unique users increased by 26% from 2020 to mid-2023, reaching an estimated 2.79 billion.
  6. Time spent on the app has slightly decreased: After a surge in 2020 due to the pandemic, average monthly usage per user dropped to 17 hours in 2022.
  7. It faces competition from privacy-focused apps: Telegram and Signal have gained popularity due to concerns about WhatsApp’s privacy policy.
  8. WhatsApp Business is growing rapidly: Launched in 2018, it has over 200 million monthly active users, a 300% increase since 2020.
  9. Messenger apps are increasingly used for professional communication: A 2022 survey found 70% of professionals use messaging services like WhatsApp for work daily.
  10. The Asia-Pacific region is a major driver of WhatsApp Business growth: It accounts for nearly 40% of the estimated $333 million generated in 2022.

What is WhatsApp?

How to Identify and Avoid Fraud on WhatApp

WhatsApp is a free messaging app enabling users to send and receive text messages, voice calls, video calls, and media files over the internet. Its end-to-end encryption offers a layer of security for communication, but it’s crucial to remember that this doesn’t guarantee complete protection against scams.

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Key TakeawayDescription
WhatsApp is the most popular mobile messenger app worldwideWith over 2 billion monthly active users, WhatsApp is the leading messaging app globally.
It is a cheap alternative to SMSWhatsApp is a cost-effective option for sending text messages, especially for international or group communication.
WhatsApp was acquired by Facebook in 2014Facebook purchased WhatsApp for $19 billion in 2014.
The number of global WhatsApp users has grown significantlyWhatsApp has witnessed a substantial surge in its user base in recent years.
Time spent on WhatsApp has decreased slightly since the COVID-19 pandemicWhile WhatsApp usage remains high, it has seen a slight decline compared to peak pandemic levels.
WhatsApp faces competition from other messaging appsTelegram and Signal are emerging as strong competitors to WhatsApp, particularly in privacy-conscious markets.
The use of messaging apps for professional purposes has increasedThe pandemic has accelerated the adoption of messaging apps for professional communication.
WhatsApp Business allows companies to connect with usersWhatsApp Business offers a platform for businesses to interact with customers.
Small businesses and users generated over $333 million through WhatsApp in 2022WhatsApp has become a significant revenue generator for businesses and users.
The Asia-Pacific market is a major driver of growth for WhatsApp BusinessThe Asia-Pacific region is a key contributor to the expansion of WhatsApp Business.

How to protect yourself against online scams

Staying vigilant and adopting essential security practices are key to safeguarding yourself online. Here are some general tips:

  • Be cautious with personal information: Never share sensitive details like passwords, bank account numbers, or Social Security numbers through WhatsApp.
  • Verify sender identity: Be wary of messages from unknown numbers, especially those claiming to be from familiar contacts. Verify their identity through a separate communication channel, like a phone call.
  • Think before you click: Don’t click on suspicious links or download attachments from unknown senders. These could contain malware or lead to phishing websites designed to steal your information.
  • Enable two-factor authentication: This adds an extra layer of security by requiring a code sent to your phone or email when logging in to your account.
  • Report suspicious activity: If you encounter a potential scam, report it to WhatsApp and consider blocking the sender.

What are the tell-tale signs of WhatsApp scams?

Scammers often employ similar tactics across various platforms. Here are some red flags to watch out for:

  • Urgency and pressure: Scammers often create a sense of urgency or pressure to make you act impulsively without thinking clearly.
  • Unsolicited offers and prizes: Be wary of messages claiming you’ve won a lottery or received unexpected rewards you haven’t participated in.
  • Requests for money or financial information: Legitimate entities wouldn’t ask for sensitive financial details through WhatsApp.
  • Poor grammar and spelling: Scammers may not pay close attention to detail, resulting in messages with grammatical errors or typos.
  • Suspicious links and attachments: Avoid clicking on links or downloading attachments from unknown senders, as they could be malicious.
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The types of WhatsApp scams

Scammers employ various tactics to deceive users. Here are some common types of WhatsApp scams:

  • Impersonation scams: Scammers impersonate trusted contacts, like family members, friends, or even companies, to gain your trust and extract information or money.
  • Phishing scams: These scams involve sending deceptive messages containing links that appear legitimate but lead to phishing websites designed to steal your login credentials or personal information.
  • Investment scams: Scammers may lure you into investing in fake schemes or cryptocurrencies with promises of high returns.
  • Fake product sales: Scammers advertise products at unrealistically low prices and request payment upfront, but never deliver the promised items.

How to Identify and Avoid Fraud on WhatsApp

By understanding the common tactics and red flags, you can effectively identify and avoid WhatsApp scams. Here’s what you can do:

  • Verify sender identity: Always double-check the sender’s phone number and profile picture. If unsure, contact the person through a different channel to confirm their message.
  • Don’t share sensitive information: Never share personal details like passwords, bank account numbers, or Social Security numbers through WhatsApp.
  • Be skeptical of unsolicited offers: Don’t get lured by unrealistic promises of prizes, free gifts, or high investment returns.
  • Think before you click: Avoid clicking on suspicious links or downloading attachments from unknown senders.
  • Report suspicious activity: If you encounter a potential scam, report it to WhatsApp and consider blocking the sender.

Tips to prevent WhatsApp fraud

Here are some additional tips to further enhance your WhatsApp security:

  • Enable two-factor authentication: This adds an extra layer of security by requiring a code sent to your phone or email when logging in to your account.
  • Control who can see your profile picture and “About” information: Limit this information to only your contacts or choose “Nobody” for added privacy.
  • Review your privacy settings: Regularly review and adjust your WhatsApp privacy settings to control who can see your online status, last seen, and profile picture.
  • Keep your app updated: Ensure you have the latest version of WhatsApp installed, as updates often include security patches and bug fixes.

WhatsApp hijack scam

This scam involves gaining unauthorized access to your WhatsApp account. Scammers may achieve this through various methods, including phishing attacks or malware. If you suspect your account has been compromised, immediately change your password, enable two-factor authentication, and report the incident to WhatsApp.

How to recognize a WhatsApp scam:

By being mindful of the red flags mentioned earlier and remaining skeptical of unsolicited messages, you can significantly increase your chances of recognizing a WhatsApp scam. Remember, if something seems too good to be true, it probably is.

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How to avoid WhatsApp scams:

The key to avoiding WhatsApp scams lies in vigilance, skepticism, and responsible online behavior. By following the tips outlined above, you can effectively protect yourself from falling victim to these malicious attempts.

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How to report a WhatsApp scam:

If you encounter a WhatsApp scam, you can report it directly through the app:

  1. Open the chat with the scammer.
  2. Tap on the contact’s name or profile picture.
  3. Scroll down and tap “Report.”
  4. Select “Report spam” or “Report abuse.”

How to report a suspicious phone number:

You can report suspicious phone numbers to your mobile service provider. They may be able to block the number or provide further assistance.


How do you know if someone spam your WhatsApp?

The easiest way to identify spam on WhatsApp is to check whether the number texting you is in your contacts. If not, then more often than not, it’s spam.

What to do with suspicious WhatsApp?

When you receive this type of message, report it, block the sender, and delete the message. Learn how to block and report contacts.

How do I report someone pretending to be me on WhatsApp?

Press and hold on the message bubble, select ‘Report’ and then follow the instructions.

Can I track a scammer through phone number?

Scammers use Voice-over-IP (VoIP) technology to trick your caller ID into showing that they’re calling from local area codes or legitimate organizations, such as the Internal Revenue Service (IRS). A reverse phone lookup tool isn’t able to identify unlisted or spoofed numbers, so you won’t have any luck finding them.

How do you check if a number is spam or not?

If you see “Suspected spam caller” or “Spam” as the caller ID, the call might be spam. You can answer the call, or block and report the number.

How can I remove spam from my WhatsApp account?

Check your WhatsApp chats and storage space. Open a WhatsApp chat and tap the checkmark beside Select all. Tap Delete. Repeat the same for all spam chats and groups.

How do I block a scammer on WhatsApp?

Open a chat with the contact, then tap More > Block > Block. You can also report the contact by tapping Report contact > Block. Open a chat with the contact, then tap the name of the contact > Block > Block.

Can scammer hack my WhatsApp?

Some scammers won’t target your personal data directly and instead will try to get access to your WhatsApp account. They do this by sending you a text that appears to be from the WhatsApp support team, saying that your account will be deactivated if you don’t provide them with the verification code WhatsApp sent you.

Can someone contact me on WhatsApp if they are not in my contacts?

WhatsApp has always allowed anyone with your phone number to message you or add you to a group. Just like how anyone can send you an SMS message or email if they have your contact information.

What will happen if I report someone on WhatsApp?

WhatsApp receives the last five messages sent to you by the reported user or group, and they won’t be notified. WhatsApp also receives the reported group or user ID, information on when the message was sent, and the type of message sent (image, video, text, etc.).

What numbers should you avoid answering?

Ignore calls from 3-digit international area codes that are likely to be scams, including 232, 268, 284, 473, 664, 649, 767, 809, 829, 849, and 876. Be wary of calls from unknown numbers with your own area code. These may be international caller ID spoof scams that appear local.

How can I find the owner of a mobile number?

There are many websites and apps that offer reverse phone lookup services. These services can help you identify the owner of a phone number, as well as their address, email address, and social media profiles. Some popular reverse phone lookup services include: Whitepages, AnyWho, Zaba, Truecaller, BeenVerified.

Richard okechukwu Chinedu

FinTech enthusiast with a passion for making financial technology accessible and understandable. I break down complex concepts into actionable insights to empower readers to navigate the ever-evolving world of FinTech.

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